Privacy

1. Collection of Personal Information

We may collect personal information from you when you:

• Use the contact form on our website.
• Communicate with us via email, phone, or other means.
• Book an appointment or inquire about our services.

The types of personal information we may collect include:

• Your name.
• Contact details (e.g., email address, phone number).
• Any additional information you provide in your message or inquiry.

2. Use of Personal Information

The personal information you provide is used for the following purposes:

• To respond to your inquiries or requests submitted via the contact form.
• To provide you with information about our services.
• To manage appointments and communicate with you regarding your care.
• To comply with legal and regulatory obligations.

We will not use your personal information for any purpose other than those outlined above without your consent.

3. Storage and Security of Information

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure. This includes:

• Secure storage of electronic data.
• Restricted access to personal information by authorised personnel only.
• Regular review of our data protection practices.

Please note that while we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

4. Disclosure of Personal Information

We do not sell, rent, or trade your personal information to third parties. However, we may disclose your information:

• To comply with legal obligations or government requests.
• To protect the rights, property, or safety of Supported Minds Psychology, our clients, or others.

5. Use of the Contact Form

When you use the contact form on our website:

• The information you provide (e.g., name, email, phone number, and message) is transmitted securely to our team.
• We use this information solely to respond to your inquiry or request.
• We recommend avoiding sharing sensitive or confidential information via the contact form. For sensitive matters, please contact us directly by phone.

6. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve your browsing experience. These tools may collect non-identifiable information such as:

• Your IP address.
• Browser type and version.
• Pages visited and time spent on the website.

This information is used to analyse website performance and improve our services. You can disable cookies in your browser settings if you prefer.

7. Access and Correction of Personal Information

You have the right to access and correct the personal information we hold about you. To request access or make corrections, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and your continued use of the website constitutes acceptance of the updated terms.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Email: info@supportedminds.com.au
• Phone: 08 7081 5855
• Address: 7/101 Pirie Street, Adelaide